Privacy Policy

About this policy WoNo.Co is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible way. This Privacy Policy sets out details of the information that we may collect from you and how we may use that information. Please take your time to read this Privacy Policy carefully. When using our website, this Privacy Policy should be read alongside the website terms and conditions.

1. ABOUT US

This Privacy Policy describes how WoNo.Co , trading as WoNo.Co Cafe ("we" or "us" or "our") collect and process data about individuals.

For the purpose of the Data Protection Act 2018 (the “Legislation”) and in adherence of , the data controller is WoNo.Co , located at Sunteck Kanaka Corporate Park, 501 B (A),Patto Centre, Panaji,Goa 403001

Our Data Protection Officer can be contacted by emailing response@wono.co , as further detailed below.

2. PERSONAL INFORMATION

As part of the registration process on the Site, WoNo.Co may collect the following personally identifiable information about you: Name including first and last name, alternate email address, mobile phone number and contact details, Postal code, Demographic profile (like your age, gender, occupation, education, address etc.) and information about the pages on the site you visit/access, the links you click on the site, the number of times you access the page and any such browsing information.

3. HOW WE USE YOUR INFORMATION:

We use information held about you in the following ways:

- to provide you with the information, products and services that you request from us;
- to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;
- to provide you with information about goods or services we feel may interest you, where you have consented to us contacting you for the purposes of marketing or other promotional purposes. If you are an existing customer, we will only contact you or share information with you by electronic means (e-mail, social media or SMS) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you do not want us to use your data in this way, please tick the relevant box situated on the form on which we collect your data;
- to validate discounts and verify your identify;
- to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you and others;
- to notify you about changes to our service;
- to ensure that content from our site is presented in the most effective manner for you and for your computer.

4. YOU MAY NOT USE THE SITE FOR ANY OF THE FOLLOWING PURPOSES:

1. Disseminating any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material.
2. Transmitting material that encourages conduct that constitutes a criminal offence or results in civil liability or otherwise breaches any relevant laws, regulations or code of practice.
3. Gaining unauthorized access to other computer systems.
4. Interfering with any other person's use or enjoyment of the Site.
5. Breaching any applicable laws.
6. Interfering or disrupting networks or web sites connected to the Site.
7. Making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.

5. GOVERNING LAW AND JURISDICTION

This User Agreement shall be construed in accordance with the applicable laws of India. The Courts at Goa shall have exclusive jurisdiction in any proceedings arising out of this agreement. Any dispute or difference either in interpretation or otherwise, of any terms of this User Agreement between the parties hereto, the same shall be referred to an independent arbitrator who will be appointed by WoNo.Co and his decision shall be final and binding on the parties hereto. The above arbitration shall be in accordance with the Arbitration and Conciliation Act, 1996 as amended from time to time. The arbitration shall be held in Goa. The High Court of judicature at Goa alone shall have the jurisdiction and the Laws of India shall apply.

6. ACCOUNT & REGISTRATION OBLIGATIONS

All Customers have to register and login for placing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of the Site or of WoNo.Co its affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilizing the Site’s or WoNo.Co ’s name or trademarks without the express written consent of WoNo.Co . Any unauthorized use terminates the permission or license granted by WoNo.Co orders on the Site. You have to keep your account and registration details current and correct for communications related to your purchases from the site. By agreeing to the terms and conditions, the shopper agrees to receive promotional communication and newsletters upon registration.

7. SUBSCRIPTION

If you choose to subscribe to any of the subscriptions or the products listed on the header of WoNo.Co website, then you will be requested to provide certain basic information (name, email address, contact detail, number of desks and start date). We use this information to contact you about the services on our website in which you have expressed interest.

Once you subscribe as per your needs and interest, we will send you a welcoming email on the email id provided by you confirming that the team has received your enquiry request and shall revert back shortly. We will also respond to your inquiries, provide services you request. We will communicate with you by email or telephone and will make every effort to honour your preference.

We may also use your contact information to send you information about other products and services, such as meeting rooms, virtual offices, co-working etc subject to us having obtained your consent in accordance with applicable law. If you do not want to receive these promotional announcements on an on-going basis you can notify us to update your preferences.

8. OBJECTIONABLE MATERIAL

You understand that by using this Site or any services provided on the Site, you may encounter Content that may be deemed by some to be offensive, indecent, or objectionable, which Content may or may not be identified as such. You agree to use the Site and any service at your sole risk and that to the fullest extent permitted under applicable law, WoNo.Co and its affiliates shall have no liability to you for Content that may be deemed offensive, indecent, or objectionable to you.

• Indemnity

You agree to defend, indemnify and hold harmless WoNo.Co , its employees, directors, officers, agents and their successors and assigns from and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney's fees, caused by or arising out of claims based upon your actions or inactions, which may result in any loss or liability to WoNo.Co Café or any third party including but not limited to breach of any warranties, representations or undertakings or in relation to the non-fulfilment of any of your obligations under this User Agreement or arising out of the your violation of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. This clause shall survive the expiry or termination of this User Agreement.

• Termination

This User Agreement is effective unless and until terminated by either you or WoNo.Co . You may terminate this User Agreement at any time, provided that you discontinue any further use of this Site. WoNo.Co may terminate this User Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Site, Such termination will be without any liability to WoNo.Co . Upon any termination of the User Agreement by either you or WoNo.Co , you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials, whether made under the User Agreement or otherwise. WoNo.Co 's right to any Comments shall survive any termination of this User Agreement. Any such termination of the User Agreement shall not cancel your obligation to pay for the product already ordered from the Website or affect any liability that may have arisen under the User Agreement.

Complaints and Regulatory and Customer Grievance Redressal

For general queries with respect to our offerings you may reach out to our Customer care service at response@wono.co

Any complaints or concerns with regards to content of this platform or comment or breach of these terms of use or any intellectual property of any user, instances of customer grievances, regulatory queries and clarifications shall be informed/ communicated to the Grievance Cum Nodal Officer at the coordinates mentioned below in writing. We shall look into the same and get back to you.

Grievance cum Nodal officer
In accordance with Information Technology Act, 2000 and rules made there under and also required under Consumer Protection (E- Commerce) Rules, 2020, the name and contact details of the Grievance Officer/ Nodal Officer are provided below:

WoNo.Co
Email : response@wono.co